Q
Are you the manufacturer?
Yes, we are manufacturer, so you can get the factory price directly. Don't need to pay some extra agent price.
Q
What's the Delivery Time?
The exact delivery time as per your Order Quantity. Normal delivery date is 7-10 days after confirming your order and payment.
Q
What payment terms can you accept?
Before Production 30% deposit, After 70% the Balance, shipping. We support T/T, L/C, VISA, Mastercard payment terms etc.
Q
How is the shipping method?
As per your actual address, we can effect shipment by sea, by air, by truck or railway. Also we can send the machine to your warehouse as per your requirement.
Q
When I got this machine, but I don't know how to use it. What should I do?
Operation video and manual will be sent together with machine. Our engineer will do training online. If needed we can send our engineer to your site for training or you can send the operator to our factory for training.
Q
If some problems happen to this machine, what should I do?
We provide two years machine warranty. During the two-year warranty, in case any problem for the machine, we will provide the parts (except for artificial damage). After the warranty, we still provide whole lifetime service. So any doubts, just let us know, we will give you solutions.